10 Second Marketing is a trading name of Servasol Ltd.

The term “10 Second Marketing” or “us” or “we” refers to the owner of this website. The term “you” refers to the user or viewer of this website.

The use of this website is subject to the following terms:

Any content found on this website is for general information and use only and is subject to change without notice.

Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Any information or materials found on this website are used entirely at your own. It is your responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by, or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Any reproduction of these materials is prohibited.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by these terms and conditions of use. You should always exercise caution and look at the privacy statement applicable to the website in question.

You may not create a link to this website from another website or document without our prior written consent.

We will not be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep this website up and running smoothly. However, we take no responsibility for, and will not be liable for, this website being temporarily unavailable due to technical issues beyond our control.

Any dispute arising out of the use of this website is subject to the laws of England and Wales.

Consultation.

We provide a complimentary consultation within our local areas (currently Sheffield & Plymouth) to discuss your requirements and demonstrate the services we provide (in conjunction with Txtlocal Ltd). If after this free consultation you feel the services that 10 Second Marketing offer (in conjunction with Txtlocal Ltd) may benefit your company or brand, a full quotation outlining all costs will be provided to you. 10 Second Marketing never charge for advice (or ongoing advice) provided via email or telephone, unless explicitly discussed beforehand. We promise our customers that we will always be upfront & honest about any charges (including any ongoing charges), that will/may occur by using the services of 10 Second Marketing (in conjunction with Txtlocal Ltd).

The Services We Provide.

10 Second Marketing provides its customers/users with access to various communication tools and content in conjunction with Txtlocal Ltd (www.textlocal.com ). We strongly recommend that you read their Terms & Conditions listed ‘here‘ before considering or using the services that 10 Second Marketing offers.

We offer three types of services to our customers:

You purchase SMS credits from us as and when required, these credits are not time sensitive and do not expire. These will remain in your account until used. No Refunds can be made for any purchased or remaining credits. If the account is closed, then all credits will be lost.

We provide tailor made packages for your business, which includes an agreed amount of SMS credits at an agreed ‘per’ SMS rate. Once these credits run-out, you simply purchase more in advance from us. There is no subscription or fixed term, so this provides your business with total flexibility.

As well as our tailor made business packages, we also offer fully managed accounts which include an agreed amount of SMS credits per month. 10 Second Marketing then fully manages the account on your behalf. Payments are made in advance; there is no subscription or fixed term for our fully managed accounts. Unused text credits at the end of each month will be carried over to the next month. Unused SMS campaigns for each month will NOT be carried over.

Payment & Compensation.

Payments can be made by BACS, cheque made payable to Servasol Ltd or online via our business Paypal account. All payments must clear before any SMS credits can be applied to your account. Once SMS credits have been applied to your account, no refunds for SMS credits can be made.

Registration & Security.

You may be required to register for the services that 10 Second Marketing offer (in conjunction with Txtlocal Ltd). It is your responsibility to provide complete & accurate information when registering. Failure to provide complete & accurate information may result in termination of your account. It is also your responsibility to keep any username or password information securely and not to divulge this information to any untrusted person or third party companies. Any charges that are incurred through not adhering to these guidelines will not be reimbursed. Careful consideration must be given to any username/passwords issued to employees. It must be noted that due to the online login process that any employee that has his/her contract of employment terminated, then your password must be changed immediately to avoid unauthorised access to your account.

Proprietary Rights & Trademarks.

The use of any third party content or trademarks are the property of or licensed to 10 Second Marketing. All rights reserved.

Violations.

10 Second Marketing (in conjunction with Txtlocal Ltd) reserve the right to cancel without any prior notice, any customer/user accounts which have been deemed in violation of either/both the 10 Second Marketing T’s & C’s (http://10secondmarketing.co.uk/terms/) and also that of the Txtlocal Ltd TOS (www.textlocal.com/terms). Any accounts that have been deemed to breach of either of these T’s & C’s or TOS, will be terminated immediately without any refund of credits or any monetary compensation of any kind.

Complaints.

We make every effort to ensure we provide our customers with a great customer service however, if you have a complaint then we will do our upmost to rectify any issues you have. Please find all of our contact details ‘HERE‘.

These Terms & Conditions (T’s & C’s) were last updated on the 14th February 2015.